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Currency - All prices are in AUD

Currency - All prices are in AUD
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Frankie Small

DELIVERY and SHIPPING

DELIVERY and SHIPPING

Location

Postage and handling

Delivery *

Within Australia

Weight based

Calculated at checkout

7 business days *

Outside Australia (“International”)

Weight based

Calculated at checkout

15 business days *

*Delivery times are estimates only.  Frankie Small cannot guarantee delivery within the delivery times.

If your order has not been delivered within the relevant estimated delivery time please email customerservice@frankiesmall.com.au

Where you have chosen an option that permits tracking, we can give you a postal reference number, which you can use to track your order.

Australian Shipping

Frankie Small ships from regional NSW using Australia Post.  Next day delivery from regional NSW is not guaranteed by Australia Post.

International Shipping

Frankie Small uses Australia Post Express International.

Customs inspections may delay delivery for a few days.

Under Australian laws, Frankie Small is required to declare the exact value and nature of the goods supplied on the outside of every parcel sent through Australia Post. To do otherwise is illegal.

Other countries may impose customs or import duties, taxes and other fees (“Fees”).  You should contact your local customs office for further information as customs policies vary from country to country.  You are responsible to pay any Fees imposed by your country on imported goods. If you don’t pay any such Fees, you agree that Frankie Small is not responsible for any loss of funds or goods as a result of you not paying such Fees.